“At PNI, we have a full staff that is ready
to support your IT needs.”

About Us

About Us
PNI is an IT service provider established in 2001 with the idea to focus on creating client-partnerships to enhance their technology excellence. Our years of experi­ence as a partner for our customers (not just a vendor) has shown us that our hands on approach allows businesses to operate more efficiently. We offer flexible service options, such as Managed Services or Break/Fix. We source products from multiple vendors to get the best deal for our clients. We also work with existing vendors to take the pressure off of your staff. At PNI, we develop solutions for our clients to address their current needs and con­cerns, while developing a plan for their long term goals.

We are always looking for ambitious professionals committed to creating and implementing innovative solutions that change businesses. PNI is committed to teamwork and creating long term relationships with our customers. We have diverse backgrounds, talents, experiences, and have a commitment to delivering quality results, and the desire to keep growing professionally. If you’re looking for a career that challenges and inspires you, consider PNI. Submit your resume to careers@pniaz.com.

What makes a good help desk?

Simple Explanations

PNI has found that most users respond favorably to a simple explanation of the issue and the steps that resolved the issue.

Ticketing System

PNI’s technicians to review the initial ticket and any other comments, providing a better customer experience.


PNI’s technicians regularly keep their users apprised of any developments when troubleshooting their networks.

Problem Ownership

PNI’s technicians take ownership of network & computer issues and work on them until they are resolved.